Privacy Policy

1. Who We Are

Tenham Media ("we", "us", "our") is a paid media marketing agency based in the United Kingdom. We operate the website at tenhammedia.com.

For the purposes of data protection law, Tenham Media is the data controller responsible for your personal data.

2. What Data We Collect

We may collect and process the following personal data:

Information you give us directly

• Name and contact details (email address, phone number)
• Company name and job title
• Any information you provide when contacting us via our website, email, or other channels

Information we collect automatically

• IP address and browser type
• Pages visited and time spent on our website
• Referring website or search terms
• Device and operating system information

Information from third parties

• Data provided by clients as part of our advertising management services (e.g. customer lists for ad targeting)
• Performance data from advertising platforms including Meta, Google, TikTok, Pinterest, and LinkedIn

3. How We Use Your Data

We use your personal data for the following purposes:

Purpose	Lawful Basis
Responding to enquiries and communications	Legitimate interests / Contract
Providing paid media management services to clients	Contract
Sending service updates and account information	Contract
Marketing communications (with your consent)	Consent
Improving our website and services	Legitimate interests
Complying with legal obligations	Legal obligation

We will never sell your personal data to third parties.

4. Advertising Platforms & Third-Party Data Processing

As a paid media agency, we operate advertising accounts on behalf of our clients on platforms including:

• Meta (Facebook & Instagram)
• Google Ads
• TikTok for Business
• Pinterest Ads
• LinkedIn Campaign Manager

When managing campaigns on these platforms, we act as a data processor on behalf of our clients (the data controllers). Each platform has its own privacy policy and data processing terms. We encourage you to review the relevant platform privacy policies for more information on how your data is used for advertising purposes.

5. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse website traffic.

Types of cookies we may use

• Essential cookies — necessary for the website to function
• Marketing cookies — used to track the effectiveness of our advertising

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

6. Data Sharing

We may share your personal data with:

• Service providers who assist us in operating our business (e.g. email platforms, cloud storage), under data processing agreements
• Advertising platforms (Meta, Google, TikTok, Pinterest, LinkedIn) as part of our service delivery
• Professional advisors such as lawyers or accountants where necessary
• Regulatory authorities where required by law

We do not share your data with any other third parties without your consent unless required to do so by law.

7. International Transfers

Some of the third-party services we use (including advertising platforms) may transfer data outside the UK and European Economic Area. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, in accordance with UK GDPR requirements.

8. Data Retention

We retain personal data only for as long as necessary for the purposes set out in this policy, or as required by law. Typically:

• Client and prospect data — retained for the duration of our relationship plus 6 years
• Website analytics data — up to 26 months
• Marketing communications — until you unsubscribe or withdraw consent

9. Your Rights

Under UK GDPR, you have the following rights:

• Right to access — request a copy of the personal data we hold about you
• Right to rectification — ask us to correct inaccurate or incomplete data
• Right to erasure — request deletion of your data in certain circumstances
• Right to restrict processing — ask us to limit how we use your data
• Right to data portability — receive your data in a portable format
• Right to object — object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at liberty@tenhammedia.com. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

10. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this privacy policy from time to time. The most current version will always be available on our website with the date of last update shown at the top. We encourage you to review it periodically.

12. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact: